• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service. 

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

The Performance Improvement (PI) Administrator is responsible for management and administration of the PI program in the facility.  The PI Administrator oversees all activities and has overall responsibilities to provide education and technical assistance to facility leaders for the successful implementation of the program and its initiatives throughout the facility and its multiple departments. The PI Administrator ensures processes and systems to deliver safe and quality care to the Individuals Served as well as services that comply with licensing and regulatory standards by coordinating timely collection, analyzing, tracking and trending of data, and monitoring of key performance indicators (KPIs).

• Directs facility-wide performance improvement activities to achieve best practice patient care and safety outcomes.
• Provides training and support for data collection, analysis, and performance assessment to departments, committees, PI teams, and leadership.
• Monitors indicator reports for significant trends, reporting them to executive management and ensuring timely action.
• Coordinates strategic planning efforts, policy and procedure development, and internal facility self-assessments and audits.
• Facilitates staff training on PI methods, tools, and approaches, and oversees satisfaction surveys for individuals served, staff, and stakeholders, ensuring results are analyzed and reported for follow-up.

Education

• Required: Bachelor’s degree in human services, health care field or related discipline. 
• Preferred: Master’s degree.

Experience

• Required: Three (3) years of experience in performance improvement, quality assurance, or contract management.
• Required: Proficient in Microsoft Office Suite.                         
• Preferred: Previous experience in a hospital environment.

Licenses/Certifications

• Required: Any client-mandated certifications and/or training.
• Preferred: Certified Professional in Healthcare Quality (CPHQ), Six Sigma or other quality professional certification. 

Compliance

• Must adhere to compliance requirements from company, client agency, and accreditation bodies.

We are an Equal Employment Opportunity Employer

We are committed to fostering, cultivating, and preserving a culture of uniqueness.

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

We are an Affirmative Action Employer in accordance with applicable state and local laws.